Last updated: June 18, 2026

Privacy Policy

At A Beautiful Match, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your information when you visit our website, make a purchase, subscribe to our communications or interact with us online.

Information We Collect

We may collect personal information including:
• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order and transaction information
• Information you provide when contacting us
• Website usage information collected through cookies and analytics tools

How We Use Your Information

We may use your information to:
• Process and fulfil orders
• Provide customer service and support
• Communicate with you about your orders
• Improve our products, services and website experience
• Detect and prevent fraudulent activity
• Comply with legal obligations

We may also use your information to send gifting inspiration, journal articles, new product releases, exclusive offers, marketing communications and other updates relating to A Beautiful Match. You may unsubscribe from these communications at any time by following the unsubscribe link included in our emails or by contacting us directly.

Gift Orders

Where you provide the name, address or contact details of a gift recipient, we use that information solely for the purpose of fulfilling and delivering your order and providing any related customer service.

We ask that customers only provide recipient information that is necessary for us to fulfil and deliver an order.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

We may use third-party analytics and advertising services, including Google Analytics, Meta advertising tools and Pinterest services, to help us improve our website, marketing and customer experience.

Advertising and Marketing

We may use information collected through cookies, analytics tools and advertising technologies to better understand customer interests, improve our website and provide relevant marketing content.

This may include displaying advertisements and promotional content through platforms such as Google, Facebook, Instagram, Pinterest and other advertising partners.

You can manage advertising preferences through your browser settings and the privacy settings available on the relevant third-party platforms.

Device Information

When you visit our website, we may automatically collect certain information about your device, including your web browser, IP address, time zone, referring websites and information about how you interact with our website.

This information helps us improve website performance, security and customer experience.

Third-Party Service Providers

We may share your information with trusted third-party providers where necessary to operate our business, including:
• Shopify
• Payment processors
• Shipping and delivery providers
• Email marketing providers
• Analytics and advertising providers, including Google, Meta (Facebook and Instagram) and Pinterest

We only share information necessary for these services to be provided.

Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure.

Overseas Disclosure

Some of our service providers, including Shopify, Google, Meta and other technology providers, may store or process information outside Australia. By using our website, you acknowledge that your information may be transferred, stored or processed in overseas jurisdictions.

Data Retention

We retain personal information for as long as reasonably necessary to provide our products and services, comply with legal obligations, resolve disputes and maintain business records.

Order information may be retained for accounting, taxation and customer service purposes unless otherwise required by law.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences and analyse website traffic.

Most web browsers automatically accept cookies. You may choose to disable cookies through your browser settings, however some features of our website may not function correctly if cookies are disabled.

Access and Correction

You may request access to the personal information we hold about you and request corrections if that information is inaccurate, incomplete or out of date.

To make a request, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on our website.

Contact Us

If you have any questions about this Privacy Policy or the personal information we hold, please contact:

hello@abeautifulmatch.com.au