Terms of service

Effective Date: June 2026

These Terms of Service govern your use of the A Beautiful Match website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

A Beautiful Match
ABN 69 918 639 614

1. Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit the use and enjoyment of the website by any other person.

You must not interfere with the operation, security or functionality of the website.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing and other information displayed on our website are accurate. However, errors may occasionally occur and we reserve the right to correct any errors, inaccuracies or omissions at any time.

3. Product Images, Colours and Variations

While we make every effort to accurately display our products, colours, finishes, packaging and presentation may vary slightly due to photography, screen settings, production methods and natural variations in materials.

Minor variations do not constitute defects and are not grounds for refund, return or exchange except where required under Australian Consumer Law.

4. Pricing and Availability

All prices are displayed in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to change pricing, discontinue products or modify product offerings at any time without notice.

In the event of a pricing error, inventory discrepancy or other mistake, we reserve the right to cancel an order and provide a full refund.

5. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel or limit any order at our discretion, including where we suspect fraudulent activity or where products become unavailable.

6. Shipping

Shipping is subject to our Shipping Policy, which forms part of these Terms of Service.

7. Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms of Service.

8. Safety Matches and Product Safety

Certain products sold by A Beautiful Match contain safety matches.

By purchasing products containing safety matches, you acknowledge that matches are a combustible product and agree to use, handle and store them responsibly.

Matches should be stored in a cool, dry place away from heat sources, open flames and flammable materials and kept out of reach of children.

A Beautiful Match is not responsible for loss, damage or injury arising from misuse, improper storage, negligent handling or use contrary to any instructions provided.

9. Age Requirement

By purchasing products containing safety matches, you confirm that you are at least 18 years of age or are purchasing under the supervision of a parent or guardian.

10. Gift Purchases

Many of our products are purchased as gifts.

The purchaser is responsible for ensuring that products gifted to another person are suitable for the recipient and that any safety information accompanying the product is passed on where appropriate.

11. Intended Use

Our products are intended for gifting, decorative and household use.

Customers are responsible for determining whether a product is suitable for their intended purpose.

12. Intellectual Property

All content on this website, including text, logos, product names, graphics, photographs, blog content, marketing materials and other content, is owned by or licensed to A Beautiful Match and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed or used without prior written permission.

13. Third-Party Links

This website may contain links to third-party websites, including social media platforms such as Instagram, Facebook and Pinterest.

We are not responsible for the content, privacy practices or operation of third-party websites.

14. Limitation of Liability

To the maximum extent permitted by law, A Beautiful Match's liability in connection with any product or service supplied is limited to the replacement, repair or refund of the relevant product.

Nothing in these Terms of Service excludes, restricts or modifies any rights you may have under Australian Consumer Law.

15. Force Majeure

A Beautiful Match is not responsible for delays, interruptions or failures to perform obligations due to events beyond our reasonable control, including natural disasters, bushfires, floods, industrial disputes, transport disruptions, government actions or other unforeseen circumstances.

16. Australian Consumer Law

Nothing in these Terms of Service excludes, restricts or modifies any rights or remedies available to consumers under Australian Consumer Law.

17. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be published on our website and will take effect immediately upon publication.

18. Contact Information

If you have any questions regarding these Terms of Service, please contact:

hello@abeautifulmatch.com.au